Filter by integration
Subscribe for weekly news & updates.
Product’s SEO for Online Sellers
Download
What Is Required to Build an eCommerce Website?
Download

How to Block a Buyer on eBay: The Complete Guide

4 minutes read
How to Block a Buyer on eBay Photo 1

Want to stop a buyer from bidding on your items? Here's how you can block a buyer on eBay to stop them from bidding on or purchase your items.

Table of contents

Blocking a buyer on eBay is a way of preventing a specific buyer from buying your products. It is an essential feature that every eBay seller should know. It allows you to prevent potential buyers from purchasing from you, for any reason. If you block eBay bidder, they will not be able to buy your items. This article will explain how to block a buyer on eBay and why it’s important for both buyers and sellers.

Why block a buyer on eBay?

In general, eBay “block buyer” feature is an option for those who have been victims of negative feedback or someone who has been bothering them for weeks with spam messages.

You can block a buyer on eBay at any time, for any reason: the buyer has not paid for an item, the buyer has broken an agreement, or you don’t want to sell to them again.

So, there are several legitimate reasons to block a buyer on eBay:

  • Non-payment of purchases
  • Fraudulent activity
  • Backing out of bids / agreed upon purchases.
  • Abusive behavior or language.
  • For competitors not to purchase your products

This is Sparta Gif

If you block an eBay buyer, they won’t be able to purchase or to bid on ANY of your listings – this is why eBay warns sellers to use the feature sparingly.

So, make sure to read the instructions carefully before blocking the person.

Blocks and buyer blocks are two different things and they serve two different purposes. A block can be used to restrict a user’s access to the seller’s account, while a buyer block is used to prevent users from purchasing items from the account.

Buyer blocks are always temporary and sellers can remove them at any time. However, if a seller has blocked a user, they will need to unblock them in order for this user to purchase anything or to bid on items from your account again.

How to Block a Buyer on eBay

You block a buyer on eBay when you are not happy with the buyer’s behavior. Blocking a buyer is an effective way to get rid of someone who is harassing you or bidding against you for an item.

If you want to block an online buyer, the first thing you’ll need is their user ID or email address. From there, things are really easy.

Step 1: Log into your eBay account and Go to the block bidders page

Click on the “Help & Contact” link at the top of any eBay page and search “Block buyers”. The first link which appears will take you to the block bidders page

Step 2: Enter the buyer’s username

Enter the username of the buyer you’d like to block and hit “Submit.”

How to Block a Buyer on eBay Photo 2

Buying is blocked for those on the list. Removing people from the blocked list will make them active again for bidding and buying on your items. Insert the User ID or email of anyone you’d like to block from your listings and add a comma to enter more than one. eBay allows you to add up to 5000 users to the blacklist. Fortunately, it’s not likely that this would ever happen in reality! The ‘Restore list’ button allows you to view or restore past versions of your blocked buyers list.

However, if you change your mind then you can unblock the buyer at any time. To unblock a buyer on eBay:

1) Go to the Buyer blocked list

2) Click Unblock next to the username of the buyer

How to block messages from buyers

You can still engage with blocked buyers in messages about your listings. If you would like to change this, you should go into the ‘Buyer Requirements’ section of your eBay account and review the ‘FILTER OPTIONS’.

When listing an item on eBay, be sure to uncheck ‘Please allow blocked buyers to contact me’. This will ensure that you’re not contacted by anyone who has previously been blocked on the site. Though they’ll remain able to contact you for issues with past transactions.

All the process of managing your bidders and buyers takes not much time and makes your selling process more pleasant. The same as our multichannel selling platform Sellbery that will help you optimise your product information management process throughout eBay and other marketplaces.

Boost your information management process! Try Now

Block eBay buyer by specific requirements

By setting buyer requirements for your store, you can reduce the risk of buyers being unhappy. This could include checking that they have been a member of eBay for at least 6 months, have a positive feedback counter, and have bought at least 10 items in the last 12 months.

How to Block a Buyer on eBay Photo 3

On the Buyer Requirements page, you can block bidders who:

  • Have a non-paid purchase on their account in the past
  • Have a low feedback score
  • Have a history of breaching other eBay policies
  • Are winning now or have bought 1-100 of your items in the past ten days (you choose the number)
  • Don’t have a PayPal account
  • Have a delivery address in an area you don’t ship your goods to

To choose all of these criteria (or some of them) for your eBay store, you should once again go to the Buyer Requirements page asAs we already described above.

Block eBay buyer by location

Sellers can also block buyers who are located in a particular state or country, which might be useful for some people. For example, you might want to avoid international shipping. Or if you’re based in the USA, you might want to prevent orders heading to particular states.

To block buyers from a certain region, go to your account’s shipping preferences. Once you get to this page, scroll down and click ‘Edit’ under the section which allows you to exclude shipping locations.

How to Block a Buyer on eBay Photo 4

You can now create a list of excluded shipping locations by simply checking the relevant boxes. At last, you can return to the buyer requirements page and check the box: ‘Block buyers from areas you don’t ship to’.

Conclusion

In order to block a buyer, you will need to go to “My eBay Sold” and click on the item you want to block the buyer from purchasing. Click “Block Buyer.” You will then be prompted to enter their email address or phone number and then confirm that you would like to block that person from buying your products in the future.

While you are managing your buyers, let Sellbery manage your orders and product information. You can sell on multiple marketplaces and on your sites and we will help to automate the whole process.

Automate your sales! Try Now

Was this news helpful?

Yes, great stuff! I’m not sure No, doesn’t relate
Share this article:
Table of contents

Also Popular on Sellbery

How to get a UPC code for your products

Want to know how to get a UPC code and why you need them? Read this article to understand what are UPC codes and learn the difference between UPC and MPN codes.

Amazon vs. eBay: Where Should I Sell My Products

Amazon or eBay – which choice makes more sense for your selling business? A thorough comparison of the platforms will help you find out.

6 Best Selling Product Categories and Top Selling Products on Amazon 2022

No doubt, Amazon is one of the top attractive eCommerce destinations for online sellers, where even small handmade businesses can build their Empire and sell products successfully. However, the challenge is to choose a niche and products that fit the market and reach out to big audiences. As an eCommerce marketplace like eBay or Etsy, Amazon can be easy to set up, but not that easy to find profitable products that sell.

Product Feed Management: Why is it Important for Your eCommerce Business?

Find out what product feed management is and why it is necessary for your ecommerce business when you’re running on multiple channels.

5 Direct to consumer marketing strategies + 1 the most successful nowadays

What is DTC marketing? Direct to consumer brands and companies. D2c vs b2c. DTC on Amazon and other marketplace

What is PIM and How to Integrate It to Your Business?

PIM (Product Information Management) is an eCommerce solution that collects, manages, enriches, and distributes your product data. Here's how to integrate it to your business.

Shopify-eBay Integration: How to Use Channels at Once

Rule your multichannel selling and win big. Let's learn about Shopify-eBay integration, why and how we need to do it, tariff plans for both channels, and the benefits of multichannel.

eBay Promoted Listings: How to Use It and Take Advantage of It?

Whenever you are on the verge of taking your eBay business from being just a side job to being a full-time affair, you go searching for ways of increasing the sales rate. eBay has a few tools for boosting your success.

What is cross selling? Right cross selling strategy

In this article I’ll take apart the Сross selling meaning. I'll show you cross selling examples for products.

How to Increase eBay Sales?

eBay is one of the oldest and most established marketplaces out there. If the first quarter of 2019, the marketplace reached 180 million active users. eBay enables merchants to increase customer outreach while selling internationally.

Filter by integration
Subscribe for weekly news & updates.